Troubleshoot body tracking

Troubleshoot body tracking

Before you start

Before getting started, sign in to Xbox LIVE to make sure that your console software is up to date.

For Kinect to see you and track your body, you need four things:

	1. Proper sensor placement The sensor should be positioned 2 – 6 feet (.6 – 1.8 m) off the floor, with nothing between you and the sensor. If the light on the sensor is green, the sensor is connected and ready to go. No green light? While playing, remember to stay the recommended distance from the sensor.
	2. A clear play space Make sure there is at least 6 feet (1.8 m) of empty space between the sensor and you. For two players, allow 8 feet (2.4 m) or more.
	3. Good lighting Make sure your room has enough light so that your face is clearly visible and evenly lit. Try to minimize side or back lighting, especially from a window. Some lighting conditions can make it difficult for Kinect to identify you or track your movements. For best tracking results avoid positioning the sensor or player in direct sunlight. Make sure the room has bright, even lighting.
	4. Player considerations Players need to be at least 40 inches tall (1 m). Face the sensor and make sure nothing is covering your face, such as a hat, your hair, or reflective glasses. Try to avoid wearing baggy clothing. Some black clothing dyes may absorb infrared light, making it difficult for Kinect to track you accurately.

Note Keep some distance from other players, furniture, and walls.

	Start the Kinect Tuner Use the Kinect Tuner to make sure Kinect can track your body. Here’s how: Insert a Kinect game disc
	Press the Guide button
	Select Kinect Tuner

The Kinect Tuner helps you find and correct body tracking problems.

You will be guided through the following steps:

1. Position the sensor
2. Set up body tracking
3. Test body tracking

1. Position the sensor

• Make sure the sensor is not too far back on the shelf and that there is nothing in front of the sensor (for example, make sure the sensor is not positioned behind glass).
• Make sure nothing is preventing the sensor from automatically tilting up or down.
• The packaging foam between the sensor and the base should be removed.

2. Set up body tracking

Stand where the sensor can see your entire body. You should see an outline of your body with a dot on your head, both hands, and both feet. You might need to step forward or backward within the play space.

If Kinect cannot see your entire body, select Adjust Angle to tilt the sensor up or down.

3. Test body tracking

Select Tracking Test to make sure Kinect is tracking your body movements correctly. The tracking test tells you if there are tracking problems and suggest ways to correct the problem.

For example, move closer if the sensor cannot see you. Once you have corrected the problem, select Try Again.

If your picture is displayed on the screen, the sensor is having trouble seeing your face.

If this happens, try the following:

• Make sure nothing is covering your face such as a hat, your hair, or reflective glasses.
• Face the sensor.
• Make sure your face is well lit.
• Make sure the sensor is positioned 2 to 6 feet (.6 m - 1.8 m) from the floor.

Once you have corrected all problems, you will see this screen:

Note Be sure to complete the Kinect Tuner so that your settings are saved.