Friday, November 12, 2010

Check your hardrive

5. Check your Xbox 360 Hard Drive
Not only can the cache corrupt from time to time, but also the Hard Drive itself. When most Xbox 360s start freezing most people cry out “Red Ring of Death is coming!”. But that’s not always true. This is what the problem was with my console, and I have not yet had the dreaded Red Ring of Death.
I was told by Microsoft technical support to try removing my Xbox 360 hard drive whilst the console was switched off and playing for about a week to see if I was still receiving freezes (as my Xbox was freezing randomly. Sometimes every two minutes, and others only once every 2 hours or so). I managed to purchase a memory card (or memory unit as they like to call it) quite cheaply so I could still play games and earn achievements.
A week passed and my Xbox 360 didn’t freeze once! I was over the moon. After calling Microsoft technical support again they suggested that I transfer all my data to my memory unit and formatted the Hard Drive (you can do this by connecting the hard drive whilst the console is switched off and then turning it on and going to the system menu). After the formatting I had to re-download all my Xbox DLC which was a little frustrating, but I didn’t need to pay for any of it again as it keeps track of your downloads/purchases on your account.
Other Tips
1. I’ve read that using a circuit breaker can cause problems with the Xbox 360 console. Apparently that big ugly grey box attached to the console’s plug has one already built in, and adding it to a circuit breaker can limit the amount of power being sent to your Xbox.
2. I think that all Xbox 360s come with a 3 year warranty. If none of my tips have helped you at all, try giving Microsoft technical support a call and arrange for them to take a look at your console.
3. Don’t open up your Xbox 360 and try to rectify the problem yourself. This can/will void your warranty. Whilst it hurts to be without your console for a week, it’s better to let Microsoft take care of it so that you are covered for the future as well.
Please let me know if this has helped any of you. I am always interested in visitor feedback to understand what people like about this blog. Please also feel free to submit your own tips on fixing Xbox 360 freezing problems.

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